Tickets and/or badges (“Badges”) for the event (“Event”) are non-refundable (except where applicable under relevant legislation/regulations) and non-transferable and cannot be reproduced, resold, or upgraded


  • PAX Aus. will only offer a refund or exchange of a badge if an event is cancelled, rescheduled or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event) or to the extent otherwise required by law
  • PAX Aus. will provide refund or exchange of badge to any customers who is unable to travel to the event due to travel restrictions in relation to COVID-19
  • PAX Aus. will provide refund or exchange of badge to any customer who is quarantined at the direction of a medical professional (with applicable evidence) in relation to COVID-19

Further to this

  • If an event is cancelled, rescheduled or significantly relocated all liability is limited to the amount for which the badge was purchased. Proof of purchase may be required for any refund or exchange
  • Unless required by law (including the Australian Consumer Law) PAX Aus. will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of the event, including travel and accommodation expenses
  • You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers in the event of cancellation, rescheduling or relocation
  • In most cases, refunds will be automatically processed to the credit card originally used for purchase
  • PAX Aus. will take all necessary precautions for public health and follow national and local health guidelines, but tickets cannot be cancelled, refunded, or exchanged unless directly impacted in the above listed ways or in other ways applicable to our refund policy

Ticket holders assume all risk incidental to participation in all activities, loss or damage to property and release management, its employees, and agents against any claims

In purchasing this badge and in consideration for being admitted to the Event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity

Holder also hereby: (1) releases Reed Exhibitions, Penny Arcade and their agents/designees from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Reed Exhibitions, Penny Arcade and their designees which include but are not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event

Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Reed Exhibitions and Penny Arcade. We reserve the right to deny entry or remove from the Event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the Event

The unauthorized resale or attempted resale of the Badge is prohibited and will constitute a forfeiture of the Badge without compensation. Each Badge must be used by the same person (the “Attendee”) for each day of the Event. The Attendee of the event must be 15 years of age or older to attend the Event on their own, or, if younger they must be accompanied by a parent or guardian aged 18 years of age or older with their own Badge

The Event’s operating hours, schedules, guests and speakers are subject to change or cancellation without notice. Each Badge is a revocable license to attend the Event

All panels, autographing, photo ops, special events, show features and performances are subject to availability and access is not guaranteed and/or may require an additional fee. Content at the Event may restrict access to Attendees based on their age according to relevant legislation/regulations (such as R18+ games)

Reed Exhibitions is not responsible for lost or stolen Badges. The Attendee acknowledges there are hazards and risks of physical injury or illness to Attendees of the Event and that not all such hazards or risks can be fully eliminated. By accepting this Badge and attending the Event, the Attendee freely and voluntarily agrees to assume the full risk of bodily injury or property damage, regardless of severity, or death that Attendee may sustain as a result of attending the Event, whether or not caused by the negligence or gross negligence of Reed Exhibitions

I have read, understand, and agree to the cancellation policy and liabilities listed above

For more information on the Reed Exhibitions privacy policy, you can visit https://privacy.reedexpo.com/en-gb.html


Charges to your credit card will appear as Reed Exhibitions Australia PL


If you wish to make changes to your registration information, and cannot access your account, please contact our Customer Services Department at:

Within Australia: 1-300-780-677

Outside Australia: +61-2-9422-2252 (int charges apply)

Thanks again for joining us at PAX Aus. We look forward to welcoming you in October!